ABOUT THE CAMPAIGN
What does it mean to "reserve a Membership"?
This is a campaign. We are opening reservation for the 'NEW AQUA'. The 'NEW AQUA' will launch when we reach a satisfactory number of members. We have limited spots as Founding Members so, by reserving today, you secure this special rate for 12 months.
What should I do in the meantime?
You can continue on your current membership, take advantage of our seasonal promotions or buy class-cards. Email email@example.com if you need assistance.
What's the timeline?
The ideal timeline is that we reach our goal by December 10th, when the campaign ends. Then, we will make the small space improvement during the Holiday break (between Christmas and New Year Yearly closing) and we will start the NEW AQUA and the new Memberships as early as January 2019. Please note that you will not be charged until the campaign ends.
What happens if we do not reach our goal?
If we do not reach out goal by Dec 10th, we will likely extend the campaign through January.
When does my new Membership activate?
We are aiming at starting the new AQUA in January 2019 but you have the option to push your start date up to March 2019.
ABOUT THE MEMBERSHIPS
Will I be able to freeze my membership?
Yes. You can freeze your membership up to 2 times per 12-month period.
Do my classes roll-over?
Yes. They roll-over for 2 months.
What happens after my 12 months?
After the 12 months period, your Membership will auto-renew unless we receive a notice for cancellation from you (see Membership Agreement for details).
Do I get guest passes?
Friends and family passes for first-time guests.
Do we get Member’s benefits?
Yes! We are working on securing new partnerships. Plus, you’ll always get 10% off the AQUA Merchandizes in the shop.
For my Unlimited, our double classes allowed?
It is one class per day max but you can do doubles based on availability. You will not be able to book 2 classes per day but you will be able to attend the following class if there is a bike available for you.